Refund Policy

Our Return and Refund Policy was last updated 1 April 2024

Thank you for shopping at autodepot.in.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Auto Depot

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to autodepot.in, accessible from https://autodepot.in

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order before shipping without giving any reason for doing so. After shipping order cancellation is not allowed.

To exercise your right of cancellation, you must inform us of your decision using a clear statement. You can inform us of your decision

By sending us an email: admin@4x4automotive.com or WhatsApp on 9999094596

We will reimburse you the next day from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

Conditions for Returns

For the Goods to be eligible for a return, please make sure that:

The goods were delivered in the last 3 days
The goods are in the original packaging.
The following goods cannot be returned:
The supply of goods is made to your specifications or personalized.
The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of large goods.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

 You will be responsible for the risk of returning the goods to Us. You should send the goods to the following address:

4x4 automotive, plot no.3, street no . 3, behind gufa wala shiv mandir, Shiv Vihar, Rajiv Nagar west Gurugram, Haryana 122001, India

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

In Case the buyer receives a damaged/wrong/defective item, then we will provide a free replacement to the buyer, No fees will be charged.

In any other case of a return, the buyer will be liable to pay the shipping expense.

The buyer will get a full refund in case of order cancellation before shipment pickup by courier, after shipment pickup courier company charges both sides shipping fees, same will be billed to the buyer.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: admin@4x4automotive.com +91-9999094596